Automated, Realtime & Intelligent Upsells

Earn 1.5x More Revenue Per Guest

Our platform helps you increase average guest spend by engaging with them throughout their stay.
Room upgrade conversation in text messages
People enjoying their stay in the pool and spa and having fun in the restaurant
see how much you can earn

35% increase in ancillary revenue

Numbers based on property with 200 Rooms
Spa
+$216k
Room Upgrades
+$28k
F&B
+$106k
Total every month

+$350k

automated real-time offers

Offer Room Upgrades Based on Availability

Generic pre-arrival emails are outdated and miss the mark. Tailor room upgrade offers to match guest preferences, creating an experience worth paying extra for. Automatically send personalized messages before their stay and highlight upgrades based on availability.
Room upgrade offer via text mesage and a invoice that shows it
Recommended packages offer with a person in the spa receiving massage
increase ancillary revenue

Recommend Amenities Based on Guest Profile

80% of guests are more likely to convert when offers feel personalized. Use AI to recommend the right amenities at the right time, whether it’s a couples massage or a private yacht tour, ensuring your premium services are always showcased at the perfect moment.
tailored dining recommendations

Suggest Dining Options Based On Guest Activity

Personalized dining suggestions can boost F&B revenue by up to 25%. Our system analyzes guest behavior to deliver tailored recommendations at the right moment, matching guests' dietary preferences and past dining choices for a perfect dining experience.
Suggestion for a dining / restaurant recommendation

Personalisation Pays

91%
of consumers are more likely to shop with brands that offer relevant offers and recommendations.
Accenture
72%
of consumers say they only engage with personalized messaging.
SmarterHQ
80%
of frequent shoppers only shop with brands that personalize the experience.
SmarterHQ
We take care of everything!

Turnkey Setup & Campaign Management

Optimizing revenue per guest is essential, but it shouldn't drain your team's time. Our turnkey solution manages everything—from easy system integration to ongoing campaign management—allowing you to focus on creating memorable guest experiences. Let us do the heavy lifting and watch as your revenue per guest soars.
Offer cards that show room upgrade, spa treatment or restaurant recommendation

Traditional Guest Activation

Personalized offers
close
Guest engagement automation
close
Scalability
close
Guest intelligence
close
Adaptability to guest profile
close
Campaign management
close
Checkmark icon

AI-Driven Automation

Personalized offers
check
Guest engagement automation
check
Scalability
check
Guest intelligence
check
Adaptability to guest profile
check
Campaign management
check

Get Started in
Minutes

Cloud-Based SaaS for Hotels — Set Up and Start Instantly

01.

Hotel resort pool view with palms
Fast Integration & Results
Enjoy rapid integration into your hotel's workflow with no lengthy lead times. Start optimizing your operations and enhancing guest experiences right away, with results you can see instantly.

02.

People in a meeting
Tailored & Guest-Focused
Create personalized guest journeys with a platform that adapts to your hotel's unique needs. With LasoExperience handling the technical details, your team can focus on providing exceptional service.  

03.

People sitting in the guest lobby being approached by a waiter
Quick ROI & Scalable Growth
Achieve tangible financial benefits with minimal upfront effort. Start with what you need and expand at your own pace, ensuring growth aligns with your business needs.