Personalized Guest Journeys for Revenue Growth

Enhance guest satisfaction, drive incremental revenue, and optimize your services with a unique guest relationship platform. 
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· revenue

Tap into hidden revenue streams.

LasoXP identifies and suggests ancillary revenue streams that perfectly match each guest’s profile. Leverage guest context data to offer personalized value-ads, enhancing guest satisfaction and streamlining their experience.
Guest Experience mobile app with checkin screen
Guest Experience Mobile Application with Mobile Key Screen
· discovery

Improve discovery  of hotel offerings.

LasoExperience guest app is a dynamic powerhouse that adapts content to each guest's unique journey. Make it easy for guests to discover and book curated events, activities, and experiences, turning passive guests into active participants.
· guest intelligence

Turn data into revenue.

LasoXP integrates data from key touchpoints in the guest journey, creating a unique guest intelligence layer. Gain insights into successful offers, popular amenities, and revenue from upgrades, empowering your team to optimize revenue strategies.  
Guest Experience Mobile App with Room Upgrades screen
Different hotel resort activities
· unified experience

Create a unified guest experience.

With one platform for all hotel interactions, guests enjoy seamless discovery, booking, and service requests. No more app-hopping—everything's at their fingertips. Provide consistency from arrival to departure to boost satisfaction and repeat bookings. 

Making your guest the hero pays off

LasoExperience overview of guest offers and experiences available in the application
See your incremental revenue soar
Allow your guests to conveniently access, choose, and pay for hotel services, while at the same time showing only relevant offers, and watch your revenue per customer grow.
Manage operations with zero bottlenecks
Delight your customers with blazing-fast service and reduce the cost of request fulfillment with real-time guest messaging (SMS, in-app). Keep guests happy and the work flowing with no delays!
Maximize guest lifetime value
Make every guest feel like a VIP by tailoring your services to their needs, showing relevant offers, and creating overall memorable experiences through technology they’ll love to use. Happy guests are loyal guests!
Hotel Zetta Front Entrance
Mark Beevor
General Manager at Hotel Zetta
Through partnership with LasoExperience, Hotel Zetta was able to digitize the key points of the guest journey to make the entire check-in/check-out experience safe, seamless and convenient. It’s also helped us improve service delivery, capture additional revenue and optimize front office operations.
Sunseeker Resort Logo
Hotel Zetta
Spruce Point inn Logo
Stonewall Resort Logo
Snow King Resort