Take a step in your guests shoes

Let your guests book their stay, purchase extras, order F&B, sign up for activities, book local attractions, and message with your staff – all with a single app!
Book a demo
· check in

Check in effortlessly.

Use your phone to check in, don’t worry about arriving early or late, and skip the front desk altogether. Enjoy the hassle-free check-in experience for the smooth start of your stay.
Guest Experience mobile app with checkin screen
Guest Experience Mobile Application with Mobile Key Screen
· mobile key

Forget about key cards.

Say goodbye to long waits at the front desk. Go straight to your room with a mobile key – secure, easy, tap and enter. It really is that simple and you’ll never have to worry about losing your key card again! 
· configuration

Design your dream stay

Choose the best room available and add experiences that will enrich your stay. Grab the happy hour, treat yourself with a SPA day or a breakfast in bed, order any hotel service from your phone – just think it, tap and enjoy! 
Guest Experience Mobile App with Room Upgrades screen
Different hotel resort activities
· tailored activities

Discover new experiences.

Browse through activities, programs, and events organized by your hotel to get inspired and find something that you’ll truly enjoy. Easily sign up for experiences that match your personality and make your stay even more memorable.
· late check-out

Staying late?

Not ready to leave yet and need a few more hours? Check your hotel app for a late check out option – it might be free! Use your phone to pay for your stay and experience a more secure, painless checkout than you ever thought possible. 
Example offer with late checkout for guest

Making your guest the hero pays off

LasoExperience overview of guest offers and experiences available in the application
See your incremental revenue soar
Allow your guests to conveniently access, choose, and pay for hotel services, while at the same time showing only relevant offers, and watch your revenue per customer grow.
Manage operations with zero bottlenecks
Delight your customers with blazing-fast service and reduce the cost of request fulfillment with real-time guest messaging (SMS, in-app). Keep guests happy and the work flowing with no delays!
Maximize guest lifetime value
Make every guest feel like a VIP by tailoring your services to their needs, showing relevant offers, and creating overall memorable experiences through technology they’ll love to use. Happy guests are loyal guests!
Hotel Zetta Front Entrance
Mark Beevor
General Manager at Hotel Zetta
Through partnership with LasoExperience, Hotel Zetta was able to digitize the key points of the guest journey to make the entire check-in/check-out experience safe, seamless and convenient. It’s also helped us improve service delivery, capture additional revenue and optimize front office operations.
Stonewall Resort Logo