01
· revenue
Tap into hidden revenue streams.
LasoXP identifies and suggests ancillary revenue streams that perfectly match each guest’s profile. Leverage guest context data to offer personalized value-ads, enhancing guest satisfaction and streamlining their experience.
02
· discovery
Improve discovery of hotel offerings.
LasoExperience guest app is a dynamic powerhouse that adapts content to each guest's unique journey. Make it easy for guests to discover and book curated events, activities, and experiences, turning passive guests into active participants.
03
· guest intelligence
Turn data into revenue.
LasoXP integrates data from key touchpoints in the guest journey, creating a unique guest intelligence layer. Gain insights into successful offers, popular amenities, and revenue from upgrades, empowering your team to optimize revenue strategies.
04
· unified experience
Create a unified guest experience.
With one platform for all hotel interactions, guests enjoy seamless discovery, booking, and service requests. No more app-hopping—everything's at their fingertips. Provide consistency from arrival to departure to boost satisfaction and repeat bookings.
Engagement leads to results
~200 room hotel example
Every month
$15,000 in room upgrades
Monthly
15k
actionable messages
exchanged
54%
Engagement rate
80%
4 and 5 star reviews
on TripAdvisor/Google Maps
Each month
125 hours not wasted at the front desk
$50k+
in anciliary revenues
inspired
158%
increase in
guest happiness
Making your guest the hero pays off
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See your incremental revenue soar
Allow your guests to conveniently access, choose, and pay for hotel services, while at the same time showing only relevant offers, and watch your revenue per customer grow.
campaign
Manage operations with zero bottlenecks
Delight your customers with blazing-fast service and reduce the cost of request fulfillment with real-time guest messaging (SMS, in-app). Keep guests happy and the work flowing with no delays!
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Maximize guest lifetime value
Make every guest feel like a VIP by tailoring your services to their needs, showing relevant offers, and creating overall memorable experiences through technology they’ll love to use. Happy guests are loyal guests!
Mark Beevor
General Manager at Hotel Zetta
Through partnership with LasoExperience, Hotel Zetta was able to digitize the key points of the guest journey to make the entire check-in/check-out experience safe, seamless and convenient. It’s also helped us improve service delivery, capture additional revenue and optimize front office operations.
Flexible CMS
Manage all your digital content effortlessly with a centralized system. Update and control web and mobile content in real-time to ensure guests have the most current information.
Hyper-Personalized Content
Deliver content that is specifically tailored to each guest’s preferences and behavior. This personalization increases guest satisfaction and encourages repeat visits.
Guest Engagement
Engage guests through dynamic content that adapts to their journey. Provide personalized experiences that turn passive guests into active participants, improving satisfaction and loyalty.
Marketing Automation
Automate your marketing efforts by sending personalized messages and offers to guests at the right time. Utilize data-driven insights to optimize your campaigns and ensure they reach the right audience.
CDP (Customer Data Platform)
Collect and unify guest data from multiple touchpoints into a single platform. Gain comprehensive insights into guest behavior and preferences to deliver personalized experiences.
CRM (Customer Relationship Management)
Manage guest interactions and data efficiently with a robust CRM system. Track guest history, preferences, and feedback to build stronger relationships and enhance loyalty.
Upgrades and Add-Ons
Offer guests room upgrades tailored to their preferences and booking history. Enhance their stay with premium options, increasing guest satisfaction and boosting revenue.
Positive Reputation and Loyalty
Reward repeat guests and encourage positive reviews and referrals. Inspire positive online reviews to maintain a positive brand image
Check-In & Digital Keys
Reduce wait times at the front desk and provide a seamless start to guest stay. With digital keys increase convenience and security, allowing guests to access their rooms effortlessly.
